Terms & Conditions

Effective Date: February 26, 2025

01Agreement to Terms

These Terms & Conditions (“Terms”) govern your use of the SMD Mobile Detailing website and mobile detailing services. By accessing our website, booking a service, or opting in to receive SMS messages, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

SMD Mobile Detailing (“we,” “us,” or “our”) reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

02Services

SMD Mobile Detailing provides mobile auto detailing services in the Los Angeles, CA area. Services include but are not limited to exterior washes, interior detailing, paint correction, ceramic coatings, and related automotive care services.

All services are subject to availability. We reserve the right to refuse service to anyone for any reason. Service descriptions and pricing on our website are subject to change without notice.

03Booking & Appointments

By booking an appointment through our website, you agree to the following:

  • You must provide accurate and complete information including your name, phone number, email, vehicle details, and service address.
  • Appointment times are estimates. Actual service duration may vary depending on vehicle condition and selected services.
  • You are responsible for ensuring adequate access to your vehicle at the scheduled time and location, including water and electrical access if required.
  • We reserve the right to cancel or reschedule appointments due to weather, emergencies, or other unforeseen circumstances.

04Cancellation & Rescheduling

We understand plans change. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a cancellation fee at our discretion.

05Pricing & Payment

Prices listed on our website are starting prices and may vary based on vehicle size, condition, and additional services requested. Final pricing will be confirmed at the time of booking or upon vehicle inspection.

Payment is due upon completion of service unless otherwise arranged. We accept major credit cards and other payment methods as indicated at the time of booking.

06SMS / Text Messaging Terms

By opting in to receive SMS text messages from SMD Mobile Detailing, you agree to the following terms:

Consent

By providing your mobile phone number and checking the SMS consent checkbox on our booking form, you expressly consent to receive text messages from SMD Mobile Detailing. Consent is not a condition of purchasing any services. You may opt in or opt out at any time.

Types of Messages

You may receive the following types of SMS messages:

  • Appointment confirmations and booking receipts
  • Appointment reminders
  • Service completion and follow-up notifications
  • Promotional offers and seasonal discounts (only if you opted in to marketing messages)

Message Frequency

Message frequency varies based on your appointment activity. You may receive up to 10 messages per month depending on booking frequency and opt-in preferences.

Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us. You may also contact us directly to be removed from our messaging list.

Help

For help with our SMS program, reply HELP to any message or contact us at info@smddetailing.com.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. SMD Mobile Detailing is not responsible for any messaging or data fees charged by your carrier.

Supported Carriers

SMS messaging is supported on all major US carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be sold, shared, or distributed to any third parties or lead generators at any time.

07Limitation of Liability

SMD Mobile Detailing strives to deliver the highest quality detailing services. However, we are not liable for:

  • Pre-existing damage, paint defects, or mechanical issues with your vehicle.
  • Damage caused by defective aftermarket parts, accessories, or modifications.
  • Any items left inside the vehicle during service. Please remove all personal belongings and valuables before your appointment.
  • Results that may vary depending on the condition, age, and history of the vehicle.

If you believe damage has occurred during service, please notify us within 24 hours so we can review and address your concern promptly.

08Intellectual Property

All content on the SMD Mobile Detailing website, including text, images, logos, graphics, and design elements, is the property of SMD Mobile Detailing and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

09User Conduct

When using our website and services, you agree to:

  • Provide truthful and accurate information when booking services.
  • Not use our website for any unlawful purpose or in violation of any applicable laws.
  • Not attempt to interfere with the proper functioning of our website.
  • Treat our staff with respect and provide a safe working environment during service.

10Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites. We encourage you to review the terms and privacy policies of any external sites you visit.

11Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the courts located in Los Angeles County, California.

12Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

SMD Mobile Detailing

Email: info@smddetailing.com

Phone: [Phone Number]

Location: Los Angeles, CA

See also our Privacy Policy for information on how we collect, use, and protect your data.