Effective Date: February 26, 2025
SMD Mobile Detailing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our mobile detailing services, or interact with us via SMS text messaging.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
We may collect the following personal information when you book a service, fill out a form, or contact us:
When you visit our website, we may automatically collect certain information including your IP address, browser type, device type, pages visited, and referring URL. This information is used to improve our website and services.
We use the information we collect to:
When you provide your mobile phone number and opt in to receive text messages from SMD Mobile Detailing, you consent to receive SMS messages related to your appointments, service updates, and — if you have opted in — promotional offers.
Message frequency varies based on your appointment activity and preferences. You may receive up to 10 messages per month depending on your booking frequency and opt-in preferences.
You may opt in to receive SMS messages from SMD Mobile Detailing through our online booking form by checking the SMS consent checkbox. This checkbox is not pre-selected — you must actively choose to opt in. By opting in, you confirm that you are the owner or authorized user of the mobile number provided and that you agree to receive text messages from us.
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us. You may also contact us directly to request removal from our messaging list.
For help or questions about our SMS program, reply HELP to any message or contact us at the information provided below.
Message and data rates may apply depending on your mobile carrier and plan. SMD Mobile Detailing is not responsible for any messaging or data fees charged by your carrier.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be sold, shared, or distributed to any third parties or lead generators at any time.
SMS messaging is supported on all major US carriers. Carriers are not liable for delayed or undelivered messages.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We reiterate: we will never sell or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise any of these rights, please contact us using the information below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SMD Mobile Detailing
Email: info@smddetailing.com
Phone: [Phone Number]
Location: Los Angeles, CA
See also our Terms & Conditions for service terms and SMS messaging policies.